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Hiscox

Hiscox

Hiscox is an international insurance provider. It comes in at number 7 with a score of 8.66.

Hiscox has always distinguished itself from the crowd in the financial services space. Its brand scores highly across most criteria, but where it really shines is in its standout visual style. The bold use of illustration, messaging and colour stands out from the sector. It is memorable and easy to recognise. It also receives perfect scores for personality and consistent use of brand identity – another successful example highlighting how having a clear brand platform can help drive distinct brand expression. We feel there are two key opportunities for Hiscox. While it has a clear ESG framework and many of the activities go beyond a box-ticking exercise, for a large organisation it does not score particularly well in key ESG indices such as CDP (Grade C), FTSE4Good and the Dow Jones Sustainability Index (31/100). Additionally, the propositions are mainly tailored to customers and employees, missing out on other important stakeholder groups.

Strengths

  • Single-minded, overarching brand idea

  • Coherent brand narrative across business units

  • Distinct and engaging personality

  • Consistent use of brand identity

Opportunities

  • Clear ESG strategy driven by purpose

  • Tailored proposition and messaging for each stakeholder group

Hiscox vs sector average, across 10 criteria

  • Hiscox
  • Sector average
  • Single-minded, overarching brand idea

    10.0
    3.9
  • Coherent brand narrative across business units

    10.0
    3.6
  • Clear and compelling purpose

    8.0
    3.7
  • Clear ESG strategy driven by purpose

    7.5
    5.9
  • Authentic and ownable values

    8.0
    4.0
  • Distinct and engaging personality

    10.0
    4.0
  • Tailored proposition and messaging for each stakeholder group

    6.5
    4.3
  • Standout visual style

    9.0
    4.2
  • Consistent use of brand identity

    10.0
    5.8
  • Seamless digital brand experience

    7.6
    5.1
  • Position: 7

  • Listed: FTSE 350

  • Average score: 8.66

Jon Towell

“Brand personality manifests itself in the brand’s visual and verbal expression. Hiscox sets out to be daring and challenging, which comes through in every single piece of its marketing communication.”

Jon Towell

Creative Partner