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Deloitte

Deloitte

Deloitte is recognised as one of ‘The Big Four’, the four largest professional services networks in the world. With a score of 6.91, it comes in at number 36.

Deloitte’s consistent use of its visual identity is notable, but the brand shines brightest for its ESG strategy. The 2020 Global Impact Report, ‘Repair and reshape: Creating a better normal’, is focused on impact stories and KPIs for the ESG agenda. It also includes targets which are aligned to advancing the UN’s SDGs. There are several areas where Deloitte could improve, including further developing its purpose, personality and tailored propositions. Deloitte’s values set (‘Lead the way’, ‘Serve with integrity’, ‘Foster inclusion’, ‘Collaborate for measurable impact’, ‘Shared Values in action’) also feels somewhat generic and lacking in detail.

Strengths

  • Clear ESG strategy driven by purpose

  • Consistent use of brand identity

Opportunities

  • Clear and compelling purpose

  • Authentic and ownable values

  • Distinct and engaging personality

  • Tailored proposition and messaging for each stakeholder group

Deloitte vs sector average, across 10 criteria

  • Deloitte
  • Sector average
  • Single-minded, overarching brand idea

    6.5
    3.0
  • Coherent brand narrative across business units

    6.5
    3.2
  • Clear and compelling purpose

    6.0
    3.6
  • Clear ESG strategy driven by purpose

    9.0
    5.6
  • Authentic and ownable values

    5.0
    3.9
  • Distinct and engaging personality

    6.0
    4.2
  • Tailored proposition and messaging for each stakeholder group

    6.0
    5.3
  • Standout visual style

    7.5
    5.0
  • Consistent use of brand identity

    9.0
    5.4
  • Seamless digital brand experience

    7.6
    5.2
  • Position: 36

  • Listed: FTSE 350

  • Average score: 6.91