Deloitte
Deloitte
Deloitte is recognised as one of ‘The Big Four’, the four largest professional services networks in the world. With a score of 6.91, it comes in at number 36.
Deloitte’s consistent use of its visual identity is notable, but the brand shines brightest for its ESG strategy. The 2020 Global Impact Report, ‘Repair and reshape: Creating a better normal’, is focused on impact stories and KPIs for the ESG agenda. It also includes targets which are aligned to advancing the UN’s SDGs. There are several areas where Deloitte could improve, including further developing its purpose, personality and tailored propositions. Deloitte’s values set (‘Lead the way’, ‘Serve with integrity’, ‘Foster inclusion’, ‘Collaborate for measurable impact’, ‘Shared Values in action’) also feels somewhat generic and lacking in detail.
Strengths
Clear ESG strategy driven by purpose
Consistent use of brand identity
Opportunities
Clear and compelling purpose
Authentic and ownable values
Distinct and engaging personality
Tailored proposition and messaging for each stakeholder group
Deloitte vs sector average, across 10 criteria
- Deloitte
- Sector average
Single-minded, overarching brand idea
6.53.0Coherent brand narrative across business units
6.53.2Clear and compelling purpose
6.03.6Clear ESG strategy driven by purpose
9.05.6Authentic and ownable values
5.03.9Distinct and engaging personality
6.04.2Tailored proposition and messaging for each stakeholder group
6.05.3Standout visual style
7.55.0Consistent use of brand identity
9.05.4Seamless digital brand experience
7.65.2