How bright is your brand? Get in touch

For further insights and sector deep dives, please complete the form to download the full report

© 2021 Luminous. All rights reserved.

Experian

Experian

Experian is a consumer credit reporting company. Receiving a score of 6.87, it comes in at number 37.

Experian shines bright for its single-minded brand idea, ‘Powering opportunities’. Its Employee Value Proposition (EVP) is also notable for its detail and the insight it provides into Experian’s culture. Although the visual style of the brand is consistent in its execution, the visual identity itself scores the lowest across the criteria. The colour palette, stock photography and graphic devices generally feel far too typically corporate and outdated for a modern brand. Another area of opportunity lies in developing its ESG strategy. Although ‘Transforming financial lives’ presents a clear sustainability narrative, Experian could benefit from more specific, measurable targets that can be tracked and evaluated. Sustainability initiatives could also be expanded to be company-wide rather than customer and services specific.

Strengths

  • Single-minded, overarching brand idea

  • Tailored proposition and messaging for each stakeholder group

  • Consistent use of brand identity

Opportunities

  • Clear ESG strategy driven by purpose

  • Standout visual style

Experian vs sector average, across 10 criteria

  • Experian
  • Sector average
  • Single-minded, overarching brand idea

    8.0
    3.4
  • Coherent brand narrative across business units

    7.5
    3.3
  • Clear and compelling purpose

    6.5
    3.5
  • Clear ESG strategy driven by purpose

    5.5
    4.1
  • Authentic and ownable values

    7.0
    4.4
  • Distinct and engaging personality

    7.0
    3.8
  • Tailored proposition and messaging for each stakeholder group

    8.0
    4.9
  • Standout visual style

    5.0
    4.4
  • Consistent use of brand identity

    8.0
    5.2
  • Seamless digital brand experience

    6.2
    5.0
  • Position: 37

  • Listed: FTSE 350

  • Average score: 6.87